Terms and Conditions

Last Updated: November 20, 2024

Welcome to Prestige Gemstone. By accessing and using our website or purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with these terms, do not use our website or services.

1. General Information

  • Website: prestigegemstone.com
  • Company Name: Prestige Gemstone
  • Location: United States
  • Contact Information: For any questions, you can reach us at info@prestigegemstone.com or call 845-642-5230.

2. Account Registration

  • Eligibility: You must be at least 18 years old to create an account or make a purchase on our website. By using our website, you represent and warrant that you are of legal age and have the capacity to enter into a binding agreement.
  • Account Information: When you create an account, you agree to provide accurate and complete information. You are responsible for keeping your account details, including your username and password, confidential and secure. We are not responsible for any unauthorized access to your account.

3. Product Information and Availability

  • Product Listings: We make every effort to display accurate descriptions, prices, and availability of products on our website. However, we do not guarantee that all information is complete or error-free. Prices and availability are subject to change without notice.
  • Product Images: Product images on our website are for illustrative purposes only. Actual products may differ slightly in appearance due to lighting, screen settings, or other factors.

4. Orders and Payment

  • Order Placement: When you place an order on our website, you are making an offer to purchase the selected items. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, payment issues, or delivery restrictions.
  • Payment Methods: We accept various payment methods, including credit cards, PayPal, and other secure payment gateways. By providing payment details, you confirm that you have the right to use the payment method chosen.
  • Order Confirmation: After placing an order, you will receive an email confirming your order details. This confirmation does not signify that the order has been accepted, and we reserve the right to cancel or modify your order as necessary.

5. Shipping and Delivery

  • Shipping Policy: We offer various shipping options. Shipping fees and delivery times will be displayed during checkout. Delivery times may vary depending on the shipping address and method selected.
  • Shipping Delays: While we strive to fulfill orders in a timely manner, delivery times are estimates and are not guaranteed. We are not responsible for any delays caused by carriers or unforeseen events.
  • International Orders: We currently ship to the United States and select international locations. For international orders, you may be responsible for customs duties, taxes, or other import fees.

6. Returns, Exchanges, and Refunds

  • Return Policy: Please refer to our Refund and Returns Policy for details regarding returns, exchanges, and refunds. We offer a 30-day return window for most items. Some exclusions may apply (e.g., personalized items or final sale products).
  • Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately for assistance in returning the item or receiving a replacement.

7. Intellectual Property

  • Ownership: All content on our website, including but not limited to text, images, logos, designs, and product descriptions, is the property of Prestige Gemstone and is protected by copyright, trademark, and other intellectual property laws.
  • Use of Content: You may not use, copy, reproduce, or distribute any content from our website without prior written consent from Prestige Gemstone.

8. Limitation of Liability

  • Disclaimer of Warranties: Our website and services are provided “as is” without any warranties of any kind, either express or implied. We do not guarantee that our website will be error-free, secure, or available at all times.
  • Limitation of Liability: In no event shall Prestige Gemstone be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or products, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold Prestige Gemstone, its employees, agents, affiliates, and suppliers harmless from any claim, loss, liability, damages, or expenses (including legal fees) arising out of your use of our website, products, or services, or any violation of these Terms and Conditions.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our data practices.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in the United States.

12. Changes to Terms and Conditions

We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be posted on this page with a new “Last Updated” date. By continuing to use our website or services after the changes are posted, you agree to be bound by the revised Terms and Conditions.

13. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@prestigegemstone.com
  • Website: prestigegemstone.com

Thank you for choosing Prestige Gemstone. We are committed to providing you with an exceptional shopping experience.