Privacy Policy

Last Updated: November 20, 2024

At Prestige Gemstone, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you visit our website, purchase products, or interact with us. By using our website and services, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We collect the following types of personal information when you visit our website or make a purchase:

  • Personal Identification Information: This includes your name, email address, phone number, shipping and billing addresses, and payment details (e.g., credit card number).
  • Account Information: If you create an account, we may collect your username, password, and account preferences.
  • Transaction Information: We collect information regarding your purchases, including the products you buy, transaction amounts, payment methods, and delivery details.
  • Technical Information: We collect non-personal data such as your IP address, browser type, device information, and browsing activity on our website for the purpose of improving our services and website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, fulfill purchases, and deliver products to you. This includes communication regarding your orders and sending order confirmation emails.
  • Customer Support: To respond to your inquiries and provide customer support services, including resolving any issues with products or services.
  • Marketing and Communications: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt out of marketing communications at any time.
  • Website Improvement: We use your information to analyze and improve our website, products, and services based on your preferences and feedback.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and protect our legal rights.

3. How We Protect Your Information

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) Encryption: To protect sensitive data during online transactions, such as payment information.
  • Data Storage Security: We store personal data in secure servers, protected by encryption and other security technologies.
  • Payment Security: We use trusted third-party payment processors to handle your payment information securely. We do not store your full credit card number.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: We share your information with trusted vendors and service providers who assist us with tasks such as payment processing, order fulfillment, and website maintenance.
  • Legal Requirements: We may disclose your personal information if required by law or if we believe disclosure is necessary to protect our rights or comply with a legal process (e.g., a court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and provide personalized content. Cookies are small files stored on your device that help us recognize you and retain your preferences for future visits. We use cookies for the following purposes:

  • Necessary Cookies: To make our website function properly (e.g., enabling shopping cart functionality).
  • Performance Cookies: To analyze website performance and user behavior to improve our website.
  • Advertising Cookies: To display personalized ads and promotions based on your interests.

You can control or delete cookies via your browser settings, but disabling cookies may affect the functionality of our website.


6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information we have about you.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., if we need to retain it for legal reasons).
  • Opt-Out: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the emails or by contacting us directly.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.


8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


9. How to Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

  • Email: info@prestigegemstone.com
  • Website: prestigegemstone.com

Thank you for choosing Prestige Gemstone. We are committed to protecting your privacy and ensuring a safe online shopping experience.